Requesting A Call
Call requests should be used when you need to connect with your own primary vet ONLY. Using this option, you’ll request a callback from your vet and after adding in the reasons for your call along with any pictures or notes you want to add, your vet will call you back. To do this, simply select your pet on the home screen and tap “Request a Call” on the top right of the next screen. Use this for all re-checks, follow-ups, post-ops, getting lab results, and any other non-urgent matters.